The Trusted Advisor

David H. Maister, Charles H. Green and Robert M. Galford

Read the Summary

STEP 1

Have your team read the getAbstract summary "The Trusted Advisor".

STEP 2

Schedule a team meeting to discuss the questions below.

STEP 3

Have a discussion with your team or reflect on the questions for your own benefit.

Discussion Questions:

Why is it important for you to be a trusted advisor in your role?
What trust characteristics do you use to build trust with others?
What are some challenges you face when building business relationships?
What are some concepts from the authors can you used to overcome these challenges?
Why is credibility a crucial part of being a trusted advisor?

Take away:

Authors David H. Maister, Charles H. Green and Robert M. Galford provide methods you can use to reach the inner circle. They break trust into its component parts and reassemble those pieces into a viable, practical model, complete with suggested conversations.

"The essence of advice giving is the ability to design a process and means of interacting that fits each unique client situation."

The Trusted Advisor

Authors - David H. Maister, Charles H. Green and Robert M. Galford

Download MIAB as PDF

The Trusted Advisor

David H. Maister, Charles H. Green and Robert M. Galford

STEP 1

STEP 2

STEP 3

Discussion Questions:

Take away:

"The essence of advice giving is the ability to design a process and means of interacting that fits each unique client situation."

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