Start the conversation with your team and take the initiative to be a part of our success. Use the getAbstract "Crucial conversations" to get started.
STEP 2
Schedule a team meeting to discuss the questions.
STEP 3
Have a discussion with your team or reflect on the questions.
Discussion Questions:
How can you identify a crucial conversation?
How can you guide the conversation to a desired outcome?
Why should you create an atmosphere where self-expression feels safe for you and your fellow discusser?
What can you do to gain complete control over your emotions during a “crucial conversation”?
Take away:
“Crucial conversations” ought to occur when the outcome is important, when people disagree and when emotions are heated. To promote effective dialogue, make everyone feel safe in expressing what they really want to say.
“In the best communities, key individuals and groups find a way to engage in healthy dialogues. They talk through important issues.”
Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan and Al Switzler Authors – Crucial Conversations
